Terms of use

Customers

The service is free for customers. Alerts depend on your phone, browser, settings and network, so keep an eye on the pickup screen too. Your order is provided by, and is the responsibility of, the merchant.

Merchants

You get an account to use the service under the agreed plan. You are responsible for your staff accounts and for the data you enter or send through the API.

We may pause new tickets for non-payment or abuse; orders already open keep working. Do not use the service to send messages unrelated to an order.

The service

We work to keep the service reliable, but it is provided "as is" without a guarantee that every alert arrives on time. Our liability is limited to the extent the law allows.

Contact

Questions: the contact form on our home page. These terms are governed by the laws of England and Wales.